Allianz Worldwide Care is the only international health insurance provider to offer a 48-hour turnaround on submitted medical claims under its “Clear to Zero” initiative. The company is also the only international health insurance specialist to offer policy documents and its website in English, German, French, Spanish and Italian. With a 97 percent client retention rate, Allianz Worldwide Care is committed to building upon its reputation for service excellence. The multinational team at Allianz Worldwide Care mirrors the cultural diversity of our clients, combining a wide range of language skills with an extensive knowledge of regional cultures and protocol. Our Claims Team alone handles cases in over 170 countries and in more than 100 currencies.
What we can do for you
- Fully completed claim forms are processed and payment instructions issued to your bank within 48 hours.
- For speed and convenience, you can make use of a range of secure online services relating to your policy.
- 24/7 emergency assistance
- You are free to choose your preferred doctors and medical facilities.
Our service-led approach is fostered by an internal culture of employee recognition and reward. Allianz Worldwide Care’s “I Make a Difference” award is given to employees who make a significant and positive difference through service-led activities at every stage of customer contact.